Maintenance & Support
A site your team can actually manage — and the knowledge to manage it well.
Some clients want us to handle every change to their website. Others want to make their own updates and call us when they hit something they can’t solve. Both approaches work, but the second one requires actual training — not a fifteen-minute walkthrough on launch day, but a real session that covers the specific tasks you’ll need to do most often.
We provide hands-on training tailored to your site, focused on the features your team will actually use: editing pages, publishing blog posts, managing forms, swapping images, handling user accounts. Documentation goes with it — short written guides for the most common tasks, so the knowledge doesn’t disappear when the person who attended the training leaves. And when something goes beyond what training covers, we’re available — not as an afterthought, but as part of the relationship.
Deliverables
We identify who needs training, what they need to be able to do, and the best format for your team.
A structured training plan covering the specific CMS tasks your team will need to perform day to day.
Live training sessions recorded for future reference — covering editing, publishing, media, and common tasks.
A written user guide specific to your setup — written for your team, not for a generic CMS audience.
Continued access for questions, content updates handled on your behalf, and quarterly check-ins as the site evolves.
Selected Work
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